Our Co-ordinator will be able to answer your questions when you meet, however here are the answers to some of more commonly asked questions:

How much does the service cost your clients?

Clients are invited to make a voluntary donation. We do not have any fixed charges, we do not undertake any form of means testing nor do we keep records of individual client donations. Our volunteers hold a supply of donation envelopes and clients normally make a donation when the task is done. We have to live in the real financial world and there is no doubt we depend on clients making a realistic donation, but no pressure is applied.

Will you do tasks on a regular basis?

Yes. Examples of this are shopping trips, visits to Luncheon Clubs, and companionship
 

How much notice do you need to undertake a task?

Unless the task has been set up as something to be done on a regular basis, we need a minimum of 2 CLEAR WORKING DAYS’ notice - this gives us the necessary time to find a volunteer willing to undertake the task. (e.g. if you want something done on a Thursday, we must be contacted no later than the preceding Monday.

Do you run any group activities?

No. There are a lot of social activities operating in our catchment area and we do not believe there is justification for us setting up any more. We do however publish a list of all such activities and can offer support should you wish to make contact

Are you part of a larger organisation?

No. We were set up in 1981 by what was then called the “Llanishen Council of Churches”. However we are now a totally independent organisation and a registered charity.

How are clients referred to you?

By all sort of methods! To name but a few - some hear about us by word of mouth, some are referred by the local authority, some by hospital discharge, by GP surgeries or by seeing one of our flyers.

 

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